Technological tools and platforms | Tourism Optimizer Platform
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TOP provides a number of technological tools and platforms to drive value to all agents: providers, travel agencies and governments and institutions in the market of governmental and institutional travel. The main one is the Tourism Optimizer Platform which is used to.

Tourism Optimizer Platform Analysis

The online platform is available as a service of TOP and GIWTS to connect governmental institutions with the agencies and providers. Through the use of secure systems the governments, embassies, travel missions and high level institutions can publish specific requests for proposals or special trips allowing the validated parties to connect to service them.

 

Governments can also look for specific providers in the destinations and eventually not use the platform to contract them, but can be a catalog of specialist governmental travel providers.

 

For providers, the platform utmost becomes a listing of interested providers in working with governments. Many of them will also pursue the certification to distinguish themselves.

 

However, there is not a requirement neither for the providers to certify to be listed nor for the governments to do their transactions online to access the platform.

 

Having said this, providers, agencies and governments in the platform have access to the tools and the different functionalities.

Tourism Optimizer Platform Analysis
Travel Unit 360 Graphic

Travel Unit 360

Governments also have access to Travel Unit 360. TU360 provides a complete and comprehensive view of their requirements, trips, providers and a broad range of functionality that governments require.

 

TU360 allows governmental access to their trips down to the task level. This goes way beyond the planning of the trip. Trips can be broken down into activities. Activities are broken down into tasks. Unplanned actions and tasks can arise and be incorporated on the fly.

 

TU360 has interfaces in a variety of forms including mobile platforms. In consequence, all agents are able to interact on an on demand basis. As an example, a hotel staff or chauffeur driver could be assigned a task and act upon it. The driver will signal out pick up and drop out times allowing tracking members of a delegation. It also allows providing prior information to the task level. In example, chauffeur driver can be asked to show up with a certain brand of water.

 

TU360 does not only work for the programme management of a trip, but also has analytics that allow gathering critical data around governmental travel and budget expenditures.

 

But most importantly, it simplifies the management of governmental trips. Standard processes are naturally embedded in the tool. So there is a lot of additional value not only from the tool itself, but from the smooth flow of processes and the additional knowledge acquired through its adoption.

 

TU360 technical architecture is complex. Every government can choose to host an in-house server and customize its access rights or go to a hybrid cloud. Knowledge and transaction information sharing is limited. Security level is very high as per the nature of the information managed.